FAQs Archive - Page 3 of 3

Q: How do I log into my account?

On your scheme website, click on the top right on the LOGIN block, complete your email address and password and click Login.

Q: I have not received my invitation mail?

If you have not yet received, or can’t find your invitation mail from your scheme, click on the top right on the LOGIN button on the scheme website. You will now see a pop-up window, at the bottom of this window click on “Having trouble logging in?” Then select “I did not receive my invitation mail”, enter your email address and click resend.

Q: How do I sign up as a member?

If you have not yet received an invite from your scheme, click on the top right on the LOGIN button on the scheme website. You will now see a pop-up window, at the bottom of this window click on “Having trouble logging in?” Then select “I do not have an account” and complete the form.

Q: I have forgotten my password, what do I do?

At the bottom of the Sign In block, click on Reset Password and follow the instructions of the email that you will receive.

Q: Why do I have to activate my account?

By doing this check we also ensure that only you will have access to your account on the Amiti Plex site. By activating your account we can verify that you are a real person and that you have a valid email address.